CURA Risk Management Software, winner of the Management of Technology Award in the category for small enterprises
How to come back year after year to the tt100s
Thirteen tt100 awards in three years are something to write home about, especially considering the pressure on repeat winners to up their game each year. CURA Risk Management Software’s track record in the Management of Technology Award illustrates the progression the adjudicators expect when a company returns again and again.
CURA has won the Management of Technology Award in its category for three consecutive years, and it’s clear that while the fundamentals have remained essentially the same, there has been forward movement with each passing year.
One of the fundamentals of the company is its set of three “road maps” – one each for CURA’s product suite, functionality platform, and technology. These three interconnected road maps are regularly revisited, updated, and improved upon through client and market feedback and, most importantly, put into action.
Collaborating with clients is a key feature of the functionality roadmap, for example, and this was put into practice in 2021 when a mining client requested CURA to introduce a new and improved health and safety functionality.
“We collaborated with the client to produce a business case and then brought out new software features to match their request,” says Jessica Knight, Head of Strategy. “What made this so successful is that the software is beneficial to a number of other clients needing the same functionality.”
Significantly, the client that originally requested the improvement is perfectly comfortable for the enhanced software to be shared with other mining industry players, says Alex Roberts, CURA Regional Director. “Risk management in the mining sector is very collaborative because everyone benefits from fewer accidents and injuries. Mining companies don’t feel they have to compete with each other in that regard.”
CURA, on the other hand, operates in a highly competitive industry, namely governance, compliance, and risk. Its ability to listen to customers and act on their feedback are key differentiators in the market, says Jessica. “Listening to what our customers require, and being flexible and willing to change, are central to keeping our competitive edge.”