The Management of Technology is all about the `tools’ and metrics organisations use to gain competitive advantage. Simplistically it is “a way of doing things better” and may involve the use of anything from computers and hi-tech, to project management processes, to simple hand-held tools. In this context, we refer to the small “t” in technology where organisations manage their technology to best position their products or services to maximise their market share.
The Management of Innovation is all about how an organisation stimulates and capitalises on the ideation process to develop an innovative product, service or system which has either commercial or social value. It’s about hard metrics such as income generated from new products, processes, services or systems as well as success rates in commercialising new offerings.
The Management of People is all about the human interface. It embraces both the employee and the end user. It is about the processes that organisations deploy in the development of their human capital, and how they retain and re-skill existing employees, how they incentivise their people and how they plan for succession to ensure organisational longevity.
This is the process of synthesis, where systemic integration of all organisational activities and performance is used to create solutions, and where a hyper-competitive re-design of the landscape may occur.
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